© 2010 Florida Bow Thrusters | 135 Imperial Street | Merritt Island, Florida 32952 | 1-321-453-7070 | e-mail: firstname.lastname@example.org
I was very impressed with Scott and Henry, and the job they did on my bow thruster installation. They were very professional, very polite, did a great job, worked hard, and hardly took any breaks. I will very strongly recommend Florida Bow Thrusters in the future and plan to give an excellent review to my fellow Silverton Owners Club members.
When those men got onto my boat, immediately removed their shoes and started to tape paper down where they would be walking, I was very impressed, and I thought "These guys are professionals, and really know what they’re doing!”
Thank you for a job well done!
Mike, just wanted to thank you and the crew, Chris and Kenny, for the nice installation work. I am very happy with the attention to detail. The wire routing and mounting of controls in hard to access places was great. The placement of tunnel and glasswork was excellent as well.
Your company's work was first class from start to finish.
I am sure my customer will be pleased with your work, just as I am.
I look forward to doing business with you in the future.
William Budych, Jr
BILL'S MARINE SERVICE
Attn: Tom Gillikin
I wanted to provide some feedback on this installation.
The crew, CJ and Jamaica, did an outstanding job on "Spellbound". They were very professional, dedicated to the task, and almost artistic in their installation.
They represented your company well.
I can't believe how well this changes my approach to docking.
Hi Tom and Susan
I just wanted to let you know that Robert and Mike did a fantastic job in all areas. They were polite, very professional and were willing to answer any questions I had. You guys are super easy to work with and I am very happy with the work done on my boat (bow thruster and underwater lights). I will recommend you to anyone I meet that needs this kind of job done.
..I've been very busy this summer and wanted to take the time to say THANK YOU to you and your "team" for the great install job you did on my 50' POST yacht. It was a no nonsense job, completed as promised and very professional. I certainly would recommend Florida Bow Thrusters to anyone that asks..
C.J. Mabardy, Inc.
2 years ago your crew installed a Vetus bow thruster on my Morgan 41 Classic sailboat over at Maximos in St. Petersburg. I absolutely love it...it will extend my sailing life by at least a decade. I have had several electrical problems over this period but your technical people have ALWAYS stepped up to talk me thru it over the phone. Most recently today. We are on a one month extended cruise and the thruster stopped working. Mike spent several hours on the phone with me troubleshooting and we finally solved it ...a malfunction in the thermal overload ground. I tell all my boating friends about your great products and service.
Bill Bruner M.D.
Keith & Jerimie did a great job! It was a pleasure meeting both of them.
I was told that you were sending the "A Team" and you were correct. Keith and Jerimie are true professionals and did an outstanding job on the installation. Barbara and I are very pleased with the product and the customer-centric focus of your company.
I wanted to let you all know that Keith and Jerimie did an incredible job on the installation of my lift.. I will admit that I am very particular, and even so, I was quite impressed with their professionalism and workmanship. These guys are true craftsmen, and you are lucky to have them working for you.
I just picked up the boat today. Team 4 (Doug/Bobby) did a great job. The install looks fresh out of the factory, and I could hardly tell that they were even on my boat.
Thanks for the work, and please pass this along to Tom.
Keith and Jerimie did a great job. Thanks.
Prestige Yacht Sales
Just wanted to send you a note about how happy I am with the work your crew did this weekend on my boat. Very professional, clean, neat and the boat looks great. They were very knowledgeable and answered any questions/concerns that I had. I cannot wait to get the boat in the water and try it out. Thank you.
Your install guys did a great job making sure things were done right and taking care of my vessel. And they always took time to answer my questions. Top Notch!
Thanks in advance for the great installation on our boat. Chris and Lindel did an outstanding job. Florida Bow Thrusters is lucky to have such a great crew working for them.
Feel free to use me as a reference anytime.
The crew did a nice job, cleaned everything up before leaving.
We were very pleased with their work.
Thanks again -
Very professional install team. Mike & James did a great job and were very accommodating.
I will recommend you to all who have an interest in a bow thruster.
I wanted to take this moment to tell you that your company has exceeded every expectation we had. Your installers [Team 5] were courteous and very knowledgeable. Every step from the initial contact with Tom to the end process dealing with you has been extremely pleasing. It is very difficult to find professionalism such as that which you display in our industry.
Javier Arritola /
Manager/Dock Master Rickenbacker Marina, Inc
Sorry to have taken so long to say that we are thrilled with the thruster. It performed very well, the installation was very professional, on time and on budget. The boat is now out of the water for the winter. If you ever require a recommendation, please do not hesitate to use my name.
Bob Martel, MD
Florida Bow Thrusters
I would like to commend Team 4, Chris and Doug, on their professionalism throughout the lift installation on my boat. They worked well together. Whether individually or as a team, they knew what to do without hesitation. Upon completion of the installation, they cleaned the work area better than when they arrived. They are both hard working, knowledgeable people that you should be proud to have on your staff.
Florida Bow Thrusters,
The Team 2 installation crew led by Brian did a great job on the installation of the bow thruster on my 31 Formula Sun Sport. An EXCELLENT job. They went out of their way to keep the boat clean during the installation. In addition, Brian was very informative and cooperative. Should you ever need a recommendation, please feel free to contact me.
Just wanted to let you know all is well with our platform installation. It really has been easy to use and made our cruising more pleasurable now that we have freedom with our dinghy
Chris and Frank
Please let everyone in the office know that the team that installed the
thruster yesterday was outstanding. Not only were they extremely good at
what they do, but they were very personable and a pleasure to talk to.
Being in business myself, I know how important it is to have people out in
the field that understand and realize they represent the company. If anyone
ever asks me who I would recommend installing a bow thruster, you guys have
If you ever need a reference, please let me know.
Job well done!
My husband and I were very impressed with the work your crew did. Goose, Tim and Fred were great! They did the work very neatly and with great expertise. Both our yard and the boat were left in great condition. Your crew knew their craft. They were also very friendly and pleasant to work with.
We were greatly pleased with your operation. I know we made the right choice of choosing Florida Bow Thrusters.
Mastic Beach, NY
Thank you very much for your patience with this job. It was a real pleasure to work with you. All of your people were very professional and I also appreciated their patience and help. If you ever need a reference, please do not hesitate to let me know.
Thank you again, Jon Williams, Chief Pilot, Delta Airlines, Retire
Thank you for the "Paid" Invoice. I love the lights! They will be so beautiful down in the Keys and up in Lake Michigan.
Thank you, Jane
After much research, Florida Bow Thrusters was the right choice. The team that traveled up, "The 'A' Team", both were very diligent and professional when it comes to putting a hole in your bow. This team was reassuring. They carefully thought out and measured several times before deciding the most efficient and effective placement of the hole, tube and motor. I was impressed, being a Chief Marine Engineer for over 20 years on Fire Boats for New York City and Government Ferries. They were well equipped and prepared to work. Their level of expertise was greatly appreciated. They could work with me nay time. I know they will do the job right an do it on time. It was nice to see this work ethic still in the marine field.
Ronnie West Chief Marine Engineer Retired NYC Fire Boats USMM / USCG DOT
I just wanted to take a minute and say thanks for the great job you guys did installing my platform and thruster, it was wonderful to see the respect for my boat that you guys showed and the quality of work performed. Thanks again and if you ever need a referral have your customer give me a call.
Ernie Albert - SeaRay 460DA
I would like to pass along my sincere gratitude for a job well done. My experience with your company was nothing short of “better than the sales brochure promised.” I have done business with many companies that make promises and never live up to them. In your case, you promised a Factory Quality Installation. I have now had a chance to inspect the work that your team did and I must say, everything about the install is at or above the quality of the other Sea Ray installed options. From the glass work to the wiring is of factory quality. I was most impressed with the time your team took at the start of the project to protect my boat from the mess that would be created from the work. My marina was also very pleased as your team policed up the area of all the debris from the install and even swept the parking lot around the boat. Tom, in closing, please have anyone considering your company to give me a call. The quality, craftsmanship and professionalism of your team is unmatched. Thanks again for a job well done I am looking forward to many years with my new thrusters.
Regard John Balow,
Owner Muscle Car Restorations
11371 20th Avenue Chippewa Falls , WI 54729
715-834-2223 Office 715-215-1484 Cell 715-834-5994 Fax
Tom and team,
You delivered everything you claimed, plus more. Your team that worked on my boat was courteous and informative. I appreciate the prompt service you provided. I can't wait to try it (bow thruster) out. I'm sure that I will have many more years of boating as opposed to frustration on the water! Thanks again, you guys are the greatest.
PS - Your price was also the best!!!
Ray Kelly - Silverton 453 Motor Yacht
I want to thank you and your company and especially your two sterling employees. The intricacies of the installation were beyond what I expected. Everything was neatly done and ship shape. Hopefully I will be installing a stern thruster some day. Thanks again for a job well done!
Tony Ribeiro - CheoyLee 44
On Dec. 16, 2004 your company installed a bow thruster in our Albin 27 Cruiser. The temperature that day was 23 degrees F with a wind chill factor of minus 0 degrees. Regardless of that temperature the men worked steadily all day to complete the installation which was no small feat for two boys from Florida. They impressed me with their knowledge of their profession and job they were doing, they were extremely courteous and left the job site very clean.
Ed & Barbi Soderlund - Albin 27 Cruiser
I want to commend the Florida Bow Thruster organization. The thruster installed on my Monk 36, Drummer II by the crew was first rate and very professionally done. I got my money's worth.
Brad Boyd - Monk 36
Congratulations! Your team did an outstanding job. The bow thruster itself is exactly as you described, and what I hoped it would be. My 76,000 lb. boat is much more agile in tight places, and as you know, will actually "walk sideways". The big story here is the installation. You and your organization "WOWed" me. Following is a copy of what I will post on the Hatteras Owner's Forum.
Andy Dixon --------------------------------------------------------- Bow Thruster - I have 1981, 56' my (18'3" beam). Between tight transit slips, docks without pilings to pivot on, and multitude of multi-million dollar yachts that I must maneuver close to in South Florida, I decided that I wanted more control around the dock. I asked my wife to workout in the gym so she could horse around our 76,000 lb. boat with lines, but she said to come up with another idea. After considering it for nearly two years, I decided to take the plunge, I chose a 10.5" Vitus, 24v Elect Bow Thruster. I hope it turns out to be functional and reliable over the long-term, but only time will tell. Equally important to the unit itself is the installer. I chose Florida Bow Thrusters. I am sure there are a lot of qualified installers, but my experience with Tom Gillikin and his company was excellent. They showed up at my boatyard on time, with everything they needed. Then they proceeded to spend over three hours covering up the inside of the boat to keep it clean. Then the moment of truth - I wasn't happy about letting anyone drill two 10.5" holes in the bottom of my boat, but here goes. It was amazing to watch. They started measuring and marking, then in less than thirty minutes, the tube was set in place! The rest of the installation went equally as smooth. Simply put, "Florida Bow Thrusters knows what they are doing." As for the thruster itself, it functions exactly as Tom Gillikin said it would. Control in tight spaces is excellent; the boat will actually "walk sideways". Now, without the stern moving, I can point the bow wherever I need to go. Additionally, the boat can be held on the spot while lines are being attached at an unfamiliar dock. This was a major upgrade to an old boat, but it went silky smooth. Would I spend the money again? Yep! Would I recommend Florida Bow Thrusters? Absolutely! Their number is 321-453-7070.
Tom - Thank you very much for a great job. Please give my name to anyone looking for a reference.
Bob Kopp - Hawthorn Woods, IL
Tom - I want to commend the Florida Bow Thruster organization. The thruster installed on my Monk 36, Drummer II by the J & J crew (Jason and Justin) was first rate and very professionally done. The guys were very knowledgeable and always kept me informed. They were a pleasure to work with. I got my money's worth.
Dear Tom - I wanted to thank you for all of your assistance in getting us the bow thruster that we needed for our boat. It works great. In addition we wanted to commend your outstanding techs for the great job they did on the installation. They were so careful with our boat from the holes to the fiberglassing to the wiring. They were exceptionally neat and clean with all of their work. Thank you again.
Dear Tom - Your guys were here Friday and Saturday, and did a fabulous job. Everyone in my marina has been talking about the job they did. Not only were they punctual, but they were courteous, meticulous, and professional in every respect. They took great pains in protecting everything on the boat, and went beyond all expectations in respecting the customers' property. Both our your technicians were a pleasure to meet and work with. (They worked, I watched). I love my boat and have every want to keep it forever, but if for some reason I wind up with another, and it needs a bow thruster, I will not hesitate to call on you. You and your crew have every reason to be proud of your company and its reputation. Please feel free to give my name out to perspective customers. I would be pleased to tell them how happy I am with you.
Thank you for a job well done.
Thank you very much for the recent installation of the Bow Thruster on my Boat at Viking Boat Yard. I have heard through the grapevine that your team went through the entire installation and thought very highly of your work, something I gather he doesn't give out easily. I look forward to seeing and using it myself next month.
Jonathan W. Gray
Tom - all went great with install. Your fellas worked long and hard and should be commended.
Thanks - Gerard Fodera RE: SeaRay 500DA Michigan
I wish to say thank you. Your team did an excellent job. They had 1st class workmanship, excellent attitude, polite and very helpful. They had rain for most of the installation and cold weather, which was unfortunate. Their motor in your van gave up and caused a lot of phone calls and extra effort. They had to rent a van and move everything over. In spite of this they remained committed to doing it correctly. I am very pleased. Many thanks to Tom. It has been all he said it would be.
At the end of last August your company installed a bow thruster for my 35 ' Chaparral express cruiser. Your company performs excellent work and supplies a quality product. The workers were very meticulous and did everything to perfection . My new bow thruster has taken the stress out of docking . I wanted to personally take the time to express my sincere gratitude .
Eric Weiss, M.S., D.A.B.R.
Thank you for the quick response and great job by your crew.
Jeff Jarrett Bay Boatworks
Greetings, Thank you for a JOB WELL DONE! It was a pleasure working with your technicians. They did an outstanding job. They were very competent, organized, and showed excellent craftsmanship skills. I approved the final payment with our corp. and you should receive it shortly. I will recommend you to anyone interested in a bow thruster.
Clyde Peabody Fleet Engineer (Seaquest)
Just wanted to let you know that I was happy with the job done by your guys, they worked well together and were pleasant to deal with. I will certainly recommend your company to anyone who asks about bow thrusters. If you need a reference please feel free to give my name and email address.
Thanks again for all your help.
Tom- I wanted to drop you line and a quick note of thanks for the outstanding job done by your installers and the entire group there in Florida on this job. As promised, the boat was ready and turned back over to me in a spotless condition Sunday PM. We sea trialed it, upon our return to the docks we found the stern thruster had been wired in reverse. I got on the phone to the guys, and the quickly returned to correct the error. Even in the reversed wired situation, I successfully docked the boat effortlessly, and with confidence the first time! Now I caught a ton of crap from all the guys up here at Marine Max for going to the extra expense- when they all said practice would make perfect. What is so sweet about this is that the practice part was taken out and my boat, and others were not subject to the calamity we all witness when some one is working with a new boat .. Please don't get me wrong. I have a long way to go, but with Florida Bow Thrusters, the learning curve has improved 100%. I would recommend you product to any new boat owner, or others like myself moving up from occasional boat usage to full time boating enthusiast. I look forward with confidence to making those extended trips to places I haven't been before by boat and with your product, it will be a lot more enjoyable .. Thanks again. I'm placing check for balance in the mail today .. Please let me know if there is ever anything we can do for you folks up this way. By the way, the installation guys were awesome; they were very friendly and patient in explaining the product and showing us locations for trouble shooting. My hat off to you for sending us the best, again thanks.
Broker/Owner RE/MAX At The Coast
2120 Sea Mountain Highway Suite 2102
North Myrtle Beach , SC 29582
I want to let you know how much I enjoy the bow thruster and the professional work that you guys did. They were great in walking me thru the process from drilling the hole thru showing me how to operate the thruster. In fact, he took time today on his way to Myrtle Beach asking me how it performed. They also, put the boat back in better condition than before; it is as if no one was ever on the boat.
Regards, Carl Klele
My captain tells me the job looks great and that you boys were true professionals. We will recommend you to others.
Thanks, Don Pullen
Blue Skies is back in the water and I have two things to report. The new thruster does not leak and it makes thrust, lots of it. I estimate, it makes twice the thrust of the Wesmar Thruster we took out. After further study, I found that the Wesmar thruster was rated at 8 hp not 5 hp. Since the Vetus 95 is rated at 7.5 hp, I feared I had made a big mistake. But the proof is in the water. Where the Wesmar makes noise (cavitation) the Vetus makes thrust. Your guys did a great Job. They showed up when scheduled and completed the job in two days, amazing. My wife expected the boat to be full of fiberglass dust. But Dave and Matt did a great job in containing he dust to their work area. Attached is a picture of the guys standing next to their masterpiece. Your system of a fixed price and the incentive to finish the work in as short of time as possible is great. It drives me crazy to get a bill from a boat yard when they itemize a stick to stir the paint. I got two other estimates in the same price range but nobody could predict the time it would take. There were several steps along the way of the thruster installation where Dave and Matt could have compromised to make the work go faster. But they didn't, it is quality work that will last, and still they did it in just two days. I am a very satisfied customer and the Final Check is in the mail.
Hugh Hazeltine Blue Skies - Great Harbour 37
Dear Tom ,
I want to thank you personally for your help in getting this job sold and completed in a timely manner. I also wish to extend my sincere thanks to both of your technicians for a job very well done. They were helpful, courteous, and attentive to detail and did an outstanding job. Our mutual customer, Mr. Clark, was extremely impressed and very pleased. I hope this will be the beginning of a long relationship between our two companies. I will certainly give you a call in the future.
Very best regards,
Ridge Gardner Marathon Boat Yard and Marine Center
Tom & Company,
Nice job! Your people did a very nice installation and were very neat and clean!
Thank you very much,
Just wanted to drop you an email to say THANKS! for doing a great job on my bowthruster. Your team did a top notch job. They were on time, very professional and delivered a great product! One even went out of his way to help me get my boat launched when I could not be there for the splash. Is rare to find such service in this day and time. The Vetus thruster works great on my cat. Very easy to use and it sure made me look like a pro at the dock. I had a fast outgoing tide with a 15k cross wind and did not even need my rudders, just thrusted the bow around with a little reverse throttle and backed her right into my slip.
Thanks again and have a good New Year!
I just want to let you know what a nice job your crew did with my Boston Whaler. Unfortunately, I was out of town when they were here, so I was not able to actually see them at work. (Then again, watching someone cut a big hole in my boat probably would have stressed me out too much, so maybe being away was a good thing, both for me and for your crew!) Anyway, I was finally able to get over to North Shore Marina yesterday to take a look. A beautiful job, as always! Perhaps just as importantly, North Shore's shop foreman and installer both went out of their way to tell me what a terrific crew you sent. They were polite, professional, extremely knowledgeable, and absolutely adamant about cleaning everything up before they left. In fact, the owner of the marina was so impressed that he was considering asking the crew to stay over the weekend to install a thruster on his Sea Ray. I suspect that you will be doing more business at North Shore Marina.
Thanks again. With any luck, the ice will go out this week, and I'll be able to actually use my new toys!
I would like to express my gratitude at the professional manner in which "team 3" performed their job. I received at least five compliments from many of my fellow club members, regarding the workmanship of the installation. Everyone came to see. I myself was very impressed with the top quality of the installation and the manner in which it operates. I launched the boat this morning and utilizing the bow thruster made me look like a pro. I am glad that I choose your company for the installation and want to thank "team 3" personally for their efforts. It was a top notch job.
Again, thank you.
Just wanted to tell you what a pleasure it was to work with your guys. They walked me through the installation and gave me a little training course on the use of the bow thruster. We also went thru a series of "what ifs" that I think will be very helpful as I begin to use the bow thruster. The staff at Skull Creek Marina also commented to me about their professional approach to what they were doing and their skill level at executing their jobs. Very, Very good team you have here. And they have a great sense of humor.
Thanks again for your advice and the team you sent to work on my boat.
PS - The proof of course is once its splashed and I get to use the new tool - me thinks I'll be very pleased - I'll confirm.
The installation of the bow thruster on my Eastbay 38 could not have gone better. I just got the boat back, out of the yard, installed some new electronics and took it out for a test. Your lead tech was UNBELIEVABLE. So was the guy with him. They took great care of of the boat, padded and protected everything. Fantastic job with installation, fiberglass work was beautiful and the boat was cleaner than new when they finished. I just can't say enough good things about this project. Best money I have ever spent on a boat project!!! Please pass on my comments to them and I would be happy to be a reference for your company.
It has been a real pleasure dealing with a professional company as Florida Bow Thrusters. They were an incredible team and did an excellent job. I hope my boat will be a great advertisement for future customers. Testing her out the following day in 25 knot winds was amazing. It exceed what I thought would be her capability.
Thanks again to you and your most capable crew and Susan.
George E. Gadsby (Parker 2520SL)
Reference is made to the recent installation of a bow thruster on my boat here in Maryland. Working with your team made this a pleasant buying experience, which is seldom available in these modern times. Matthew Hedberg and Robert Presby are a credit to your organization. The quality of their work was excellent. They both spent the extra time explaining the installation and service availability and were meticulous in their preparation and cleanup. I would like to express my appreciation to all of you for a job well done.
I'm really impressed with your company operations. These days and times we seldom see such good service and professionalism such as what you guys provide. You made my decision to install a bow thruster easy. And I especially enjoyed the humorous banter I had with your service guy "Ronnie" (don't know his last name) The guy made my day and I greatly appreciate the fact that after long days on the road he made the special effort to make the install.
I want to thank you and your crew Dave and Jeff, for a great job on my bow thruster the workmen ship is outstanding. Thanks to your company the Susan will have many safer adventures ahead of her..
Frank Towers Fort Myers, Florida
Just wanted to thank you for the wonderful job that your guys did on my customer’s 340 this week. You have great guys working for you, very polite and professional. Their work is unbelievably neat; you would never know that boat came without the thrusters from Sea Ray. I hope we can get you guys here more often. Thank you!
Service Manager, Sea Ray of Lake Norman
Beautiful job!! Great gelcoat work. Handy access hatch. Perfect joystick placement. Thanks for accommodating a rather tight install timeline.
I highly recommend a thruster on single engine sterndrives like ours; really cuts down on the hard over port – shift – hard over starboard. Just burp the joystick and put the bow right where you want it.
And not just for rookies. I’m a USCG licensed captain, and a certified instructor for the US Power Squadron. Why work hard, isn’t boating supposed to be fun??
Longboat Key FL
To: Tom Gillikin
Your crew just installed bow and stern thrusters on my 52 Hatteras at Toledo Beach Marina in LaSalle, Mi. They did a great job and took the time to answer questions. I own a business and I know how good service can make or break you. You have a couple of good men and please tell them I appreciate all there hard work. I just wish I could have stayed longer to watch. Thanks again.
Labor Aiding Systems
Hi Florida bow thrusters
Just letting you know the Anna Marie went back in the water this week and our skipper described it as". Works like a dream. Thanks for the excellent job all round, we will praise your company on our blog site and other sites in future.
Thank you, I will call you with a credit card number for the balance due. Jerry asked me to convey his sincere appreciation of what he calls “a great Team #6”. He would like for your owner to know what a professional, extraordinary job they did, and he was onsite with them the entire time. He calls them an “excellent crew”.
I just wanted to let you know that Team 3 did amazing work on our 45 Prima Sea Horse trawler. They were very personable and their work was amazing. The installation looks better than what the factory would have done. Not only was the work exceptional, it was very fast. Three days to do both bow and stern thrusters on a not so easy yacht. I would highly recommend you and your team to anyone considering thrusters. I can’t wait till they put her back in the water and put the thrusters to use.
Thanks again to you and your outstanding team!
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